15 Elsie St., Everett, MA 02149
Residence: 617-387-3923 Email: email@example.com
Experienced IT professional with experience in a wide variety of computer related equipment. Technology savvy self-starter: adept at moving into new environments and building from existing experience to adapt to new technology.
Certifications: MCSE 4.0
Operating Systems: Novell Netware, All Windows Workstations and Servers
Hardware: Workstations, Servers, Printers, Scanners, Tape and disk backup devices.
Software: Lotus Notes (to 5.08), Veritas (Symanctec) Backup Exec, SQL 2000,
Network: LAN/WAN, TCP/IP, WINS, DNS, DHCP, VPN
BNMC, Andover, MA Network consulting company
Network Engineer November 2007 to March 2008
Windows oriented support for networks, servers, and workstations for a wide variety of clients.
Desktop and Server support via RDP over VPN connections
Support of servers in co-location facilities
Server room reorganization – Plan, un-rack, add enclosure capacity, re-rack, and cable 24 unit server room.
Test and deploy new N-Central remote management software for BNMC. Software required planning and installation of local agents on customer networks. Finished deployments allowed remote health monitoring/alerting, secure remote connections without hardware VPN’s, connections with minimal Firewall modifications on the customer side, and a custom customer viewable interface.
PFPC Inc.( A division of PNC Bank in Pittsburgh ) Boston, MA
Mutual Funds related database company. Supplied Blue-Sky compliance software and data to seventy-five percent of the mutual fund industry by means of very time sensitive over-night data processing.
Network Administrator September 1997 to October 2007
Full system admin duties for a small business network (40 servers, 200 workstations):
General Network Administration Duties:
Microsoft Active Directory
Novell to v. 5
Lotus Notes to v. 5.08
Worked with parent company (PNC Bank) on various security issues, and change review board reporting.
Repaired and setup general office and AV equipment.
Server Admin Duties (40 servers -Microsoft Windows 2000 and Windows 2003 in two locations):
Data-center help desk:
Rollout servers: AD, file and print, SQL, Lotus Notes, in-house DB, and IIS servers.
Backups and DR – Symantec Backup Exec, Backup to disk (SATA array), and backup to tape (Quantum tape robot), and off-site archiving.
Maintain in-house data application – This consisted of a group of database servers with a large proprietary file set for the Blue-Sky compliance application. This is a legacy application whose file system spanned multiple servers and did not follow conventional industry standards. The system required very special handling for DR, scheduled backups (open file issues), and disk maintenance. This system has an extremely high network load, with special handling of client/server connections, and timing of other maintenance activity. This system also included real-time replication via Symantec Replication Exec to VMware hosted servers.
Supported remote DR, IIS, and DB servers via VPN and RDP
Maintained Fax and Phone servers.
Maintain business desktops:
Local help desk
Rollouts and moves
Support of remote users via VPN and RDP or VNC
In-house database application and typical MS Office apps.
Training of end-users
Built a Linux DNS server, and Linux wireless bridge
Rolled out Window 2000 active directory from a NT4 system.
Weekend server room consolidation and move due to very large business expansion in Boston.
Planning/preparation and full onsite monitoring for the W2k bug.
Emergency weekend deployment of a 4 server (out of the box), and 10 workstation test network to check a serious bug in the in-house DB application by start of business on Monday.
Converted Netware servers to W2k servers, and decommissioned local Netware logons.
Worked with parent company to integrate local Notes mail servers in company domain.
Move of 4 very sensitive (customer ID data) servers from Boston to the parent company in Pittsburgh.
Final move of all server assets to the Pittsburgh location. Since maintenance of data integrity, and testing connections/apps, were the primary concerns; the move was in reality a large scale server replacement project. This gave us the ability to pre-test on the final equipment, and reasonable method of rolling back the move to the original equipment if required. This also included joining the parent companies Active Directory Domain.
Stone & Webster Corporation, Boston, MA Engineering company for very large scale projects
Computer Technician March 1997 to September 1997
Configured, installed, and repaired computers and other related equipment in a large corporate environment. The network included DOS, Win3.1, Win95, and WinNT systems.
Typical break/fix of workstations and printers.
Rollout of new equipment
General Scanning, Somerville, MA
Manufacturer of laser based testing and IC repair equipment
Systems Test Technician May 1994 to March 1997
Performed setup and final test of laser trimming and computer memory repair machines.
Set up, and configuration of UNIX (Sun Solaris) and DOS computers to customer specifications.
Supported in-house users.
Supported field service techs
Window NT program for MCSE
Microsoft Technical Education
Installing and Configuring Windows 2000 File and Print Server
HTR (Lotus Authorized Training)
Notes R4.5 System Administration I
Salem State College
Lowell Institute School, Cambridge, MA
Certificate in Computer Technology (Analog and Digital Electronics, Computer Programming [C, Basic, UNIX shell, and Assembly], Computer Networking, Repair and Optimization)